The Process
Below is outlined the general process I will follow with all clients.
- First, e-mail me with some general information to get us moving forward. This includes the number of pages you're looking for, the size, the finished format (an album, brag book or loose pages) and a brief overview of any particular style of scrapping you prefer. I will contact you with a few questions to get a better idea of what you're looking for and what your expectations of me might be.
- If you have a deadline, we will discuss this and try to set a date that we can both agree to. Because I work fulltime and have 2 small boys to look after, I may not be able to accept your order if a strict deadline is required. I will, however, do my best to meet all your needs.
- We will have a more in depth consultation where you can request certain colors, 2 page spreads, particular kits/themes, how many photos per page, etc. Any photo retouching (removing scratches or dust) or other manipulation (changing a color to B&W or sepia tone, selective coloring, waterpaint or other styles, etc.) will need to be discussed at this time.
- I will send you a contract with all the details including a final price. If you have photos that need to be retouched or otherwise manipulated (other than cropping and resizing), this will need to be discussed during our first few consultations as it will affect the final price.
- You will need to get your photos to me. I would prefer to have them already scanned in, but can also scan them in for you if you do not have the means to do so yourself. If you scan them yourself, please scan at a high resolution. Set your scannet to at least 600, although 900 would be preferable (especially for small sized photos). I might ask you to rescan if I don't think the quality is good enough. I will provide you with info to a site you can upload the photos to, or a physical address so a disk can be mailed. If I scan the photos for you, extra time must be allotted. I also will not be held responsible for photos lost in the mail (you can see why I prefer them to already be scanned). If you are local, we can set a meeting place for me to pick up your photographs.
- Photos that need to be on the same page must be grouped together. Any journaling, names and/or dates must be written and typed out by you and sent to me either along with the photos or in a separate e-mail.
- Before I start any work, a 30% deposit is required. I am not currently setup to accept PayPal payments, so checks or money orders is the only way I can accept payment. The project will not start until your check has cleared.
- As I complete pages, usually a few pages at a time, I will e-mail you a draft for approval. It is your responsibility to proofread the journaling, names and dates--if any--for mistakes in info and/or spelling. If any changes are needed, I will redo the layout and send you another draft. You are allowed 2 revisions (excluding revisions where I have made the mistake in the journlaing, names or dates). Any revision requests after the first 2 will incur an extra charge.
- After all the pages are approved by you in writing, no other last minute changes can be made. The remainder of your payment is due at this time, and nothing further will be done until payment has cleared.
- Your order will be printed on acid free paper using high-quality ink. If you have requested a traditional album, I will assemble it for you. If you have ordered a hardbound album, all the info will be sent off to the printer. I will then contact you to make arrangements for getting your order to you. If you are local, we will set a meeting place. If I am mailing you the final product, it will be sent via UPS and I will e-mail you the tracking code. All photos, disks or other items you send to me will also be returned at this time.
